Prometheus version 5.1.8 is supported as follows:

1. Online Help File
   Online help is available from the program main menu. The online help has also been incorporated in the Prometheus User Manual. The manual contains useful tips and suggestions. You can download this document from the Public Download section.

2. Beginner's Guide
   The Beginner's Guide is a 6 step quick reference guide to create and run a scenario.

3. Error Report Form
   An Error Report is included with the Prometheus User Manual. It is also available in the Public Download section. This report should be completed, and either FAXed (780-415-1509) or emailed to:

   Priority will be given to respond first to those errors reports submitted from collaborating partners.

4. Help with Installation and Operation
   Each collaborating partner is responsible for providing installation and operational support to their respective users. This is referred to as Level 1 Support. Each agency contact person is responsible for screening their own agency error reports. If there are outstanding problems as a result of the initial screening, the Prometheus agency contact person should forward the Error Report to This is referred to as Level 2 Support.

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